TK999 Online's Terms & Conditions – Full Terms of Use

These terms and conditions apply to the TK999 Online website and its associated mobile application. TK999 Online is an online gaming and betting platform operating under an international license.

These Terms & Conditions have been prepared in English for users in Bangladesh. In the event of any conflict between the English version and the Bengali version, the English version shall prevail.

• TK999 Online reserves the right to update these terms and conditions at any time.
• Users will be notified before any changes take effect.
• Continued use of the service after any changes are made will be considered acceptance of the updated terms.
• These Terms & Conditions constitute a legal agreement between TK999 Online and the user.

To open an account with TK999 Online, you must meet the following requirements. These conditions are in place for the safety of all users.

• Age Requirement: Users must be at least 18 years of age to open an account. Any account found to belong to a minor will be suspended immediately.
• One Account Per Person: No individual may hold more than one account. Any attempt to create multiple accounts using the same phone number, email address, device, or payment method will result in all associated accounts being closed.
• Accurate Information: You must provide your full name, date of birth, phone number, and email accurately at registration. Incorrect information will prevent account verification and may result in withdrawal delays.
• KYC Verification: Identity verification via National ID (NID) or passport is required before making a withdrawal.
• Account Security: Keeping your password secure is your responsibility. Sharing your account with anyone else is not permitted.

TK999 Online reserves the right to review any request and decline it for valid reasons.

TK999 Online supports payments via bKash, Nagad, Rocket, and bank transfer. All payment-related rules are explained below.

Deposit:

• Minimum deposit is ৳100. Most payment methods are credited instantly.
• A confirmation message will be sent via SMS and email upon a successful deposit.
• Deposited funds may only be used for gameplay on TK999 Online.

Withdrawal:

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Withdrawals must be made through the same method used for the deposit (to prevent money laundering).
• TK999 Online reserves the right to request additional verification if unusual withdrawal patterns are detected.

TK999 Online offers a variety of bonuses — including a welcome bonus, cashback, free spins, and weekly promotions. Each bonus comes with its own terms, which you should review before claiming.

Wagering Requirement: Bonus funds must meet a wagering requirement before they can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place a total of ৳20,000 in bets before withdrawing.

• Each bonus can only be claimed once per account.
• Only one bonus may be active at a time; other bonuses may not apply while one is already in use.
• All bonuses have an expiry date — any unused bonus will be forfeited once it expires.
• TK999 Online reserves the right to withdraw any bonus if misuse is suspected.
• The same bonus cannot be claimed more than once from the same household or device.

Full details of each bonus offer are listed on the respective promotion page. Please read them carefully before claiming.

All games on TK999 Online are powered by certified Random Number Generators (RNG). Every round's outcome is entirely fair and automatic — no result can be predetermined by anyone.

• TK999 Online is not liable for disconnections during gameplay. All game results are recorded on the server.
• TK999 Online reserves the right to correct any erroneous payouts resulting from a software malfunction.
• The use of special strategies or automation tools in any game is strictly prohibited.
• In Live Betting, wagers must be confirmed before the odds change.
• Match-fixing or the use of insider information in Sports Betting is strictly prohibited.

The following activities are strictly prohibited on TK999 Online. Any violation will result in immediate account suspension and forfeiture of the associated balance.

• Money Laundering: Using TK999 Online to launder illegal funds.
• Fraud: Chargeback fraud, payment fraud, or providing false information.
• Bots & Software: Use of automated betting software or bots.
• Collusion: Using multiple accounts to gain an unfair advantage in Live Poker or other PvP games.
• Hacking: Attempting unauthorized access to TK999 Online's systems.
• Bonus Abuse: Collecting bonuses using multiple accounts or false identities.
• Underage Accounts: Creating or operating an account for anyone under 18 years of age.

TK999 Online believes gaming should be entertainment — never a source of stress. That's why responsible gaming is our highest priority.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Cooling-Off Period: If you feel your gaming habits are becoming a concern, you can temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Contact the support team for long-term Self-Exclusion.
• Reality Check: Periodic notifications are sent to remind you how long you have been playing.

To learn more, visit our Responsible Gaming Page here.

TK999 Online takes the protection of your personal information extremely seriously. Below is a summary of our policies on data collection, storage, and use.

• Information collected at registration is used solely for account management, KYC verification, and customer support.
• TK999 Online does not sell your information to any third parties.
• Disclosure of information in response to lawful requests from law enforcement authorities is a legal obligation.
• All data is secured with 256-bit SSL encryption.

For our full Privacy Policy Privacy Policy page here.

TK999 Online is not liable for the following:

• If a game is interrupted due to an internet connectivity issue.
• Delays or failed transactions caused by third-party payment providers.
• If gameplay is affected by an issue with the user's device or connection.
• If services are disrupted due to force majeure events (natural disasters, cyberattacks, etc.).

TK999 Online is always committed to delivering the best service and resolving any technical issues as quickly as possible.

TK999 Online may close or suspend an account under the following circumstances:

• If any violation of these terms and conditions is detected.
• If there is suspicion of money laundering or fraud.
• If false information is detected during KYC verification.
• If the user submits a request to close their own account.

Users may request to close their account at any time — any remaining valid balance will be refunded accordingly. Please contact our support team for further assistance.

TK999 Online may update these Terms & Conditions at any time. In the case of significant changes, users will be notified in advance via SMS or email.

If you have any questions or concerns, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7
• Response Time: Typically within 24 hours

All category-specific policies of TK999 Online (Privacy Policy, Responsible Gaming Policy) are considered part of these terms and conditions.